Delivery Information
R.H.Wilkins tries to fulfil all UK orders within five working days. Most orders are completed within this timescale. However some orders, particularly those involving complex logo engraving or hand engraving may sometimes take longer. You will always be informed of any delays to your order.
Please note that the leadtimes above do not encompass advanced Seal or Heraldic engraving which takes about 2-4 weeks to accomplish.
Standard UK Delivery
Standard Delivery within mainland
UK is carried by Royal Mail Special Delivery or TNT. Shipping costs
do not apply to trophy and award purchases. For all deliveries a
signature may be required.
TNT Delivery within UK £15.50
All purchases from R.H.Wilkins are carefully packaged to ensure safe delivery.
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Express service
Same day turnaround +75%
24 hr turnaround +40%
• The express service is available only by prior consultation before placing your order.
• Turnaround times start from receipt of written order.
• Due to fluctuating work loads this service is not always available.
• Please print engraving details clearly.
Express charge is on engraving only, not on the trophies and awards.
For delivery, please see 'Delivery Information' above.
Please note that this service is not available for advanced Seal and Heraldic engraving. |
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General Engraving Information
The engraving incurs an additional cost on top of the gift or trophy price. A guide can be found below but, we will always confirm the actual cost with you first and wait for your confirmation before we proceed. We can only hand engrave our sterling silver Trophies & Awards. Please see our stylecard for choice of styles. When requesting a quote please use the numbers underneath each style. For detailed explanation of engraving methods, please see Engraving Services.
Engraving Prices
Inscriptions & Facsimile Handwriting
Machine engraved lettering from 40p per letter.
Hand engraved lettering from £1.50 per letter.
Bulk discounts available.
Logos & Badges
For machine/computer engraving there is a one-off set-up charge of £45.00 to prepare your logo, this process is called 'origination'.
Each engraved logo thereafter from 90p.
We keep all logos on file and only charge for new logos, there is no additional charge for size alterations.
Hand engraved company logos, club badges or family crests from £35.00
Seal engraved crests & coats of arms from £100.00
Free logo engraving with purchases of 200+ units.
(This offer is for computer engraving only and does not include inscriptions.)
Minimum engraving charge is £10.00
Artwork Requirements for Machine & Computer Engraving
• Black & white, outline or blackout.
• We can accept almost any kind of file such as; eps, jpg, jpeg, gif, png and bmp but please ensure that the file does NOT exceed 3MB (3000 KB) when emailing. Should you have files larger that this, we would recommend you to send it to us on a CD-Rom. We can also scan artwork from hardcopies, i.e. bromide or high resolution print.
• If given as colour, greyscale or just poor quality, etc. we can still work from these but involves time spent redrawing which will increase cost.
• We do not require the artwork to scale.
If origination or artwork has been produce for you and the order is cancelled you will be charge for this work.
Please Contact us for a quote. |
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Frequently Asked Questions (FAQs)
Are you able to supply us with samples?
Yes we can with engraving and corporate gifts. We will only charge you if you decide to keep the sample or for larger sample orders we may require a credit card as desposit.
I'm not sure how to best layout my inscription?
We have over 35 years hand and machine engraving experience. You can chose a style from our style card and we will break up the inscription and scale the artwork to best suit the piece. We can curve lines of text, work text around logos and crests and combine different font styles. If you are working with a designer we can also follow their guide lines.
What happens if you slip, make a spelling mistake, etc.?
Occasionally mistakes will occur but by using our silversmithing skills these are rectifiable.
What is origination?
Origination is the process of translating a visual image/language to a digital language. A lot of work is needed to tidy up and replace areas of the image. We can work from ‘bad’or coloured artwork but the origination process takes much longer which can increase cost and lead times.
Can you engrave glass?
Yes we can.
Can you engrave inside rings?
Yes, by hand and by computer. Hand is far more attractive and is cheaper if it is just for one or two rings. If you have batches for branding it is far more cost effective by computer.
Do I need to supply artwork?
Only if it is a specific badge or logo. We can layout inscriptions to best suit the job, please see our style card, which should serve, as a guide. We can also replicate engraving for restoration or reproduction work. Photographs are adequate for architecture, scenes and portraits. Wax impressions are also adequate for reproduction seal or surface engraved crests.
Are you able to research our family crest?
Yes we can but we cannot guarantee this will be 100% accurate as this is a Victorian reference book. For comprehensive heraldic research please see our link to the Royal College of Arms.
Why is a seal engraving always reverse?
This is because a seal engraved ring or desk seal is only a tool cut as a negative to create a positive wax impression.
What is your turnaround time?
For seal engraving it is 2-3 weeks. For machine or hand engraving 3-5 days depending on quantities.
What happens if the base metal shows through once engraved?
We do have a silver-plating plant to ‘rag-in’ any show through.
Why does silver-plate occasionally peel after engraving?
We believe the cause of this begins at the manufacturing stage. The items have not been properly cleaned/degreased prior to silver-plating, therefore the plating does not adhere to the surface and once our cutters pierce this it begins to peel. Unfortunately we cannot repair this kind of damage.
Can you combine hand and machine engraving?
Yes we can e.g. hand engrave a coat of arms and machine cut the inscription.
Can you machine engrave around the rim of an Elizabethan/Armada dish?
Yes we can.
Can you in-fill engraving with coloured paints or enamel?
Yes, we have the basic colours and metallic waxes; the latter looks very effective in pens. If it is a specific colour you need please find out what the pantone reference number is. Your designer or printer should be able to supply you with this information.
Are you able to engrave foreign languages?
Yes we can. We can engrave any language by hand; we also have an engraver fluent in Hebrew. We also have most languages in our computer engraver.
NEVER COMBINE CAPITAL LETTERS IN A SCRIPT SENTENCE, IT WILL LOOK LIKE A SERIES OF INITIALS.
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Testimonials
Click links below to view letters.
Doug Holt
A happy customer who discovered our website
The Times
A thank you for one of those last minute jobs.
Anthony Holt Silversmiths
We often work closely with silversmiths and designers to achieve optimum results.
Watches of Switzerland
Thank you letter for our service
The Goldsmiths' Company
Letter from the curator of the Goldsmiths Company, Rosemary Ransome Wallis
10 Downing Street
Thank you letter for Engraving we completed on a silver plate for Chancellor Kohl
Merriman Silver
A commendation for our effort on a 16 inch presentation plate
Prime Minister, Mr Tony Blair
A thank you for our work on the present for the Her Majesty the Queen
The Silver Trust
A message conveying appreciation of our work from Her Majesty the Queen
Prime Minister,
Mr John Major
Thank you letter for the work on the gift presented to President Mitterrand
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